Shipping policy

At FYVA (Sigalia Solutions Private Limited), we are dedicated to providing you with a seamless and informative shopping experience. Please take a moment to review our comprehensive Shipping Policy to understand the various facets of your shopping journey with us.

Shipping Information and Tracking:

Delivery times vary from 3 to 10 working days, depending on your location. We're always working to speed things up for you. To find out when your delivery is expected, please check the product page by entering your location's pin code in the 'Deliver to' section.

When you place an order with us, you have the option to receive shipping information and tracking updates through multiple channels, including mobile SMS, WhatsApp, and email. If you have opted for these notifications during the order placement, you can expect to receive real-time updates regarding your order's status. These notifications will keep you informed about your order's progress from our facility to your doorstep.

Additionally, you can access the order tracking feature under "My Account" on our website. This provides a convenient and efficient way to monitor the status of your order throughout its journey. We believe in keeping you well-informed every step of the way.

Customer Support in Tracking:

Our commitment to your satisfaction includes providing support in tracking your order. If you have any queries or concerns regarding the tracking of your order, feel free to contact our customer support team. You can reach out to us via email at help@fyva.in or phone at 022-48904150, and our team will be more than happy to assist you in tracking your order.

Exchanges and Returns:

Should you need to exchange or return an order, our team is here to guide you through the process and provide the necessary support. For detailed information regarding our Exchange and Returns Policy, please visit our dedicated page on our website. There, you'll find a comprehensive guide that covers all aspects of exchanges and returns, ensuring a hassle-free experience.

We value your satisfaction and are committed to making your shopping experience with FYVA as smooth, transparent, and informative as possible. If you have any further questions or require assistance, please do not hesitate to contact our dedicated customer support team. Thank you for choosing FYVA, and we look forward to serving you.