Privacy Policy

At Fyva, we value you and your privacy. Here’s a quick guide on our Privacy Policy.

1. About FYVA

●       Managed by Sigalia Solutions Private Limited, Bengaluru, India.

●       Applies to fyva.in website.

●       By using the website or providing information, you agree to this policy and Indian data protection laws.

2. What Information We Collect

Information You Give Us:

●       Account details: Name, email.

●       Orders: Delivery address, contact info.

●       Refunds/payments: Bank account info (kept for 30 days).

●       Surveys: Voluntary information.

Information Collected Automatically:

●       How you use the website, device info (IP, OS, browser).

●       Data from partners or ads.

Cookies & Tracking:

●       Essential cookies: Needed for the website to work.

●       Performance & functionality cookies: Improve your experience.

●       Analytics cookies: Help us improve website and marketing.

●       You can disable cookies, but some features may not work.

Third-Party Links:

●       We don’t control other websites; please check their privacy policies.

3. How We Use Your Information

●       Manage your account and process orders.

●       Send updates, offers, newsletters, and responses to queries.

●       Improve our products, services, and website.

●       Share with partners for marketing, service delivery, or influencer programs.

Mailing List: You can unsubscribe anytime.

4. Legal Basis for Using Your Data

●       EEA Users: We use data for contracts, legal obligations, legitimate interests, or with your consent.

●       Indian Users: Mostly processed with your consent; some automated processing relies on legitimate interests.

●       Consent can be withdrawn anytime.

5. Who We Share Your Data With

●       Internal teams, partners, service providers, ad networks.

●       Legal authorities if required.

●       May be shared outside India with safeguards to protect your data.

6. Your Choices and Rights

●       Disable cookies or targeted ads in your browser settings.

●       Participate in surveys voluntarily.

●       Indian users can request deletion, manage consent, or nominate a representative.

7. Keeping Your Data Safe

●       We use technical and organizational measures to protect your information.

●       Internet transmission is not fully secure; FYVA isn’t liable for unauthorized access.

8. How Long We Keep Your Data

●       As long as needed to provide services, resolve disputes, comply with laws, or for audits.

●       Survey data kept only as needed.

●       Aggregated or anonymized data may be kept for analysis.

9. Updates to This Policy

●       Policy changes may be posted on the website.

●       Using the website after updates means you accept the changes.

10. Contact Us

●       Email: help@fyva.in

●       For questions, privacy requests, or data deletion.

11. Language Priority

●       The English version of this policy is the official version.

Last Updated: April 2025
Effective: November 2023