Privacy Policy
At Fyva, we value you and your privacy. Here’s a quick guide on our Privacy Policy.
1. About FYVA
● Managed by Sigalia Solutions Private Limited, Bengaluru, India.
● Applies to fyva.in website.
● By using the website or providing information, you agree to this policy and Indian data protection laws.
2. What Information We Collect
Information You Give Us:
● Account details: Name, email.
● Orders: Delivery address, contact info.
● Refunds/payments: Bank account info (kept for 30 days).
● Surveys: Voluntary information.
Information Collected Automatically:
● How you use the website, device info (IP, OS, browser).
● Data from partners or ads.
Cookies & Tracking:
● Essential cookies: Needed for the website to work.
● Performance & functionality cookies: Improve your experience.
● Analytics cookies: Help us improve website and marketing.
● You can disable cookies, but some features may not work.
Third-Party Links:
● We don’t control other websites; please check their privacy policies.
3. How We Use Your Information
● Manage your account and process orders.
● Send updates, offers, newsletters, and responses to queries.
● Improve our products, services, and website.
● Share with partners for marketing, service delivery, or influencer programs.
Mailing List: You can unsubscribe anytime.
4. Legal Basis for Using Your Data
● EEA Users: We use data for contracts, legal obligations, legitimate interests, or with your consent.
● Indian Users: Mostly processed with your consent; some automated processing relies on legitimate interests.
● Consent can be withdrawn anytime.
5. Who We Share Your Data With
● Internal teams, partners, service providers, ad networks.
● Legal authorities if required.
● May be shared outside India with safeguards to protect your data.
6. Your Choices and Rights
● Disable cookies or targeted ads in your browser settings.
● Participate in surveys voluntarily.
● Indian users can request deletion, manage consent, or nominate a representative.
7. Keeping Your Data Safe
● We use technical and organizational measures to protect your information.
● Internet transmission is not fully secure; FYVA isn’t liable for unauthorized access.
8. How Long We Keep Your Data
● As long as needed to provide services, resolve disputes, comply with laws, or for audits.
● Survey data kept only as needed.
● Aggregated or anonymized data may be kept for analysis.
9. Updates to This Policy
● Policy changes may be posted on the website.
● Using the website after updates means you accept the changes.
10. Contact Us
● Email: help@fyva.in
● For questions, privacy requests, or data deletion.
11. Language Priority
● The English version of this policy is the official version.
Last Updated: April 2025
Effective: November 2023
